Efficient Delivery Services:
Our commitment to convenience is underscored by our weekly, complimentary deliveries every Friday,
spanning the entire island of Sint Maarten/Saint Martin.
Please note, a minimum order value of $10 is applicable for all deliveries.

For those seeking Monday or Wednesday deliveries, a nominal $10 delivery fee accompanies a minimum order requirement of $10.
We regret to inform you that deliveries are not operational on Tuesdays, Thursdays, or over the weekends.

Orders designated for Friday delivery are seamlessly incorporated into our delivery route; however, specific delivery times cannot be guaranteed.
To provide you with an approximate arrival timeframe, you can request this information on the morning of the delivery.

For tailored scheduling, we offer the flexibility to arrange orders for specific times on Mondays and Wednesdays.
To ensure a smooth transaction, kindly ensure a representative is available to receive your order upon delivery.
In the event of an unattended delivery, a charge corresponding to your order will apply.

To accommodate diverse preferences, we extend the option to collect your order from our South Reward location between 9 am and 4 pm, Monday through Thursday or by arranging an appointment.

Your satisfaction is our priority, and we look forward to serving you with utmost care and professionalism.

Convenient Payment Options:
We offer a range of payment methods for your ease and flexibility, including cash on delivery, bank transfer, PayPal, and Wise.
Please note that bank transfers are exclusively available for recurring orders, streamlining your payment experience.

Kindly be informed that we are unable to process payments via checks or money orders at this time. We appreciate your understanding.

As of now, online payments cannot be facilitated directly through our website. However, you can conveniently utilize our website
to calculate your total bill, ensuring transparency and a seamless invoicing process.

To embark on a visit to our South Reward premises, we kindly request that you schedule an appointment in advance.
Making appointments is a straightforward process, facilitated through email, phone, or WhatsApp.
In certain instances, same-day appointments can be accommodated, subject to schedule availability.

Appointments are at your disposal from Monday through Thursday, as well as on Sundays, spanning the hours of 8 am to 4 pm.
This window offers you flexibility to arrange appointments that align with your convenience.

Our appointment system caters not only to order pickups but also extends to therapeutic wellness services.
Your comfort and satisfaction are paramount, and we eagerly anticipate serving you through this personalized approach.

At Macrotopia, our dedicated botanical formulator is the highly skilled Miss Ebony Mciver. With over a decade of experience in creating natural bodycare and herbal remedies,
Ebony is a true authority in her field. She's a certified herbalist, aromatherapist, and kinesiologist, and she's studied diverse topics like anatomy & physiology, the gut microbiome, epigenetics, and microbiology.

In 2012, Ebony gained recognition for her vegan tattoo aftercare balm, Ink Nymph, which became popular along the west coast of the United States and even up to western Canada.

Before moving to the Caribbean, Ebony served as the botanical formulator for an organic skincare company in the United States called Cocolene. She's now here to share her expertise.

Ebony is open to your ideas for new products. In fact, many of the items in the Remidē and Pure product lines were developed based on requests from people like you.
You can send an email with your request, and we'll make sure to take note of it. Your input matters greatly to us!

Macrotpia is dedicated to sustainable living. Our commitment to environmental responsibility is woven into the fabric of our values. We actively embrace eco-friendly practices such as composting and recycling to minimize our ecological footprint. Harnessing the power of the sun, we proudly integrate solar power into our operations, reducing our reliance on conventional energy sources. Moreover, we prioritize the use of packaging with minimal plastic content, striving to contribute to a healthier planet. We are proud to align ourselves with businesses that share our ethical values and principles, creating a network of like-minded partners committed to preserving the beauty of our world for generations to come.

Our commitment to quality is reflected in the harvesting of microgreens on the day of delivery, ensuring unmatched freshness.
Kindly note that due to the perishable nature of our products, we are unable to accept returns or offer refunds for freshly harvested microgreens.
In the rare event of any issues with your order, we will gladly provide you with a credit towards your next purchase.

Microgreens that have been specially cultivated based on specific requests cannot be cancelled once the seeds have been sown.
For all other microgreen orders, a 48-hour cancellation window is available. Please be mindful of our evolving microgreen inventory,
which can be influenced by seasonal variations in availability.

To secure your desired microgreens, we recommend placing your order 1-2 weeks in advance.
Our dedicated team is here to support you in meeting your needs. Feel free to reach out to us via phone or WhatsApp, and we'll be more than happy to assist you.

Elevating your gardening experience, our plants thrive under organic cultivation practices, nurtured in compost-enriched soil and supplemented with natural nutrients whenever required.

Should any dissatisfaction arise with your delivered plant, we kindly request that you refrain from accepting it.
Once a plant has been received and integrated into your home environment, we must regrettably relinquish responsibility for its subsequent well-being.

To ensure the optimal health of your plant companion, we equip each of our plants with a QR code. This code can be effortlessly scanned to access comprehensive care instructions.
By diligently following these guidelines, you pave the way for the flourishing vitality of your cherished greenery.

Derived exclusively from our organically nurtured plants, our seeds emanate from the latest growing season,
ensuring a fusion of unrivaled freshness and reliability.

In the event of any concerns arising with your seed order upon delivery or purchase, we encourage you to promptly reach out to us.
Your satisfaction is paramount, and we are dedicated to swiftly addressing any issues that may arise, ensuring a seamless resolution.

Crafted in Limited Batches for Uncompromised freshness:
The essence of Pure products is preserved through crafting in small batches. This deliberate approach is undertaken to safeguard the unadulterated nature of the raw ingredients in our formulations.

For optimal longevity, refrigeration is advised in most instances, as it serves to extend the freshness of your Pure product.
We kindly remind you to remain attentive to the indicated expiration date, ensuring your continued enjoyment of our creations.

At Pure, our unwavering commitment to authenticity is reflected in our steadfast refusal to employ synthetic ingredients. Conscientious efforts to minimize plastic usage underscore our dedication to sustainable packaging solutions.

Guided by a commitment to quality, every ingredient is carefully selected, representing the pinnacle of excellence, and sourced with unwavering ethical principles.
Your experience with Pure is an embodiment of our devotion to purity, responsibility, and your well-being.

Are the formulations in the Pure division truly unique? Absolutely! Our botanical formulations at Pure are crafted entirely from scratch, and each one is an exclusive creation by our experienced botanical formulator. We take pride in offering you truly original crafted products that stand apart in their quality and uniqueness.

All of the herbs used in Remidē are completley organic certified, sourced from a combination of fair trade and sustainable companies and the macrotopia property. All of our herbs are stored in air tight and light proof containers which are routinely checked for quality.

All of the products on our website have detailed information on storage, consumption, precautions, ingredients and anything you need as a consumer to know about the product. It is your responsibility to make sure that you read the precautions and usage information and to make sure that you have no allergies to the ingredients. We always recommend talking with your healthcare provider before taking supplements.